How We Work

Whilst our craftsmen ensure the sturdiness and fine finish of every build, a successful project requires much more. Client’s wishes can be detailed, “I want a cooking island with…..” or general, “We’d like a bright, airy feel…” so at our first and then subsequent meetings time is taken to clarify and understand exactly what you want to achieve. We explain how, with alternatives, your ideas can be made real, and provide a portfolio of previous similar projects together with the owner’s contact details. The consultation period is completed at submission of our detailed quotation, and this starts the contracting process. There is no cost or obligation for our services to this point.

To ensure peace of mind, we use the Plain English Campaign approved FMB “MasterBond” contract and guarantee. Any changes during the course of the build are documented with a note of variation and we have full public liability insurance for all activities undertaken on your behalf.

For projects of less than £20,000, payment is due on completion, and we will return three months after this to rectify settlement blemishes. Fees for larger projects are by mutually agreed stage payments identified during the contracting procedure.

Whatever your needs, from local authority liaison and planning submissions at the outset, to decoration and landscaping  at the finish, you can be confident in a friendly, timely service, delivered to the highest professional standards. Contact us to arrange a meeting to discuss your ideas.

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